Re: TOP YOKE
Posted: Fri Nov 01, 2013 5:01 pm
Which firm was that from?I have put an order in with him in the past when i started my fireblade conversion, the guy was a complete knob and i ended up cancelling my order.
(:-})
Which firm was that from?I have put an order in with him in the past when i started my fireblade conversion, the guy was a complete knob and i ended up cancelling my order.
where did you get the top yokekturvy wrote:Renthals on a new top yolk is definatly the way forward!
I like the look of them, but after that story there's no way "Matt" would be getting my hard-earned dosh!Serlant wrote:I have put an order in with him in the past when i started my fireblade conversion, the guy was a complete knob and i ended up cancelling my order.at this point I got my money back, spent 25 quid on a 929 top yoke drilled it and fitted some 10 quid billet risers and its been fine ever since. my last contact with him was 27th of febuary when I got my refund.5 Mar 2012
me:
Hello, I have recently purchased some top yokes from you on wednesday 1st of march order tracking number 250, I just wondered if there was any way I could see the status of the delivery, like wether its been shipped or not even made yet? it still shows new order on the link provided in the email. Many thanks, James.
15 Mar 2012
Hello, I ordered a CBR954 top yoke on 29th of febuary, and it has not arrived yet, i am wondering if this has shipped yet or and if there is any way of tracking it? as it has now been over 2 weeks. Thanks, James.
his reply
"Your order will go tomorrow just back logged and the anodisers are the same"
my reply 20th march
"> Hello, i have ordered a top yoke for a CBR900, tracking number 250, and
> told it would be shipped on Friday, it has now been 3 weeks since I ordered
> and this item has not arrived. is there any way I can track the item if it
> has been posted, thanks.
"
his reply:
"Hi James,
We are working through all current orders and getting the parts sent out as fast as possible. Your order is inline for sending thsi week and we will let you know the tracking number when it is shipped. Due to the start of the race/road and motocross seasons and easter approaching fast everybody has the same idea and orders in March. We are working on getting all orders finished and despatched by friday this week.
We cannot make the anodiser who finishes our parts in the stealth black colour work faster and they are under the same pressure as they do all the work for renthal who again are incredibly busy due to season starts.
In winter these parts sit on our shelves waiting for customers but no one buys the parts when the weather is bad, everyone waits and then there is the usual mad rush.
I will send you your tracking number when this yoke leaves our shop, we are the only manufacturer of these yokes who offer the black stealth colour and use the 38mm billet, all european suppliers only offer silver and 20mm billet. We are also nearly £50 cheaper than the competition, these are probably the reasons why we are always very busy when other companies are struggling.
Your order will be with you very shortly
matt"
My reply
Hello, matt, I understand that you are very busy down there and sorry if this comes across as nasty, but this method of treating orders borders on taking the piss, I ordered it on 29th expecting it to be 5-7 days possibly 2 or 3 more as its busy season, fast forward 2 weeks and it hasn't shipped, you've stated the anodisers are back logged and it will go out friday quote"Your order will go tomorrow just back logged and the anodisers are the same" this was the 16th it is now the 20th and you state again that the anodisers are backlogged, hopefully it will be out this week, hopefully by friday? so that will be 4 weeks before I even have the item. this just seems rediculious. I planned everything in advance so I would have the top yoke to put on the bike for when the mot is due which was the 18th but i did not expect it to take 3-4 weeks to get here. and so my bike is now off the road until it arrives. Thanks, James.
matt:
Can't make things go faster than they go. If your not happy Cancel it. I'm sorry about the delay but happy I'm too busy"
my reply
"No I do not like the terrible service that has been provided, so I want a Full refund as I do not want this item after being treated so poorly. I will take my Business elsewhere."
matt:
"Ok, prepare to spend a fortune and wait another 4 to 6 weeks"
next email from him:
Steve,
Don't send order 250 today, it has been cancelled. Can you hold it until Monday so I can check who to send it to."
"James,
Your refund went to admin on Monday as advised to be processed so it will show on your bank statement in the next few days. Trading standards? You cancelled an order after agreeing to our terms we are just refunding you and are happy to do so.
We hope you have luck locating a kit ASAP as it seems spring/summer is upon us."
then he sent me a second email on the same day
"Did you get sorted with a kit in black? I know all our orders are upto date now. The guy that got your yoke was very happy with the quick delivery."
which was just pure spite on his part.
bigtwinthing wrote:rode the bike today with a new Cool N Comfy yoke, renthals and new white Hel brake cables, minimal faring cutting, and "wow' what a difference to ride. I cant belive i tried the Genmar jobs, these are superb.
ive done 300 miles today and no back ache, or wrists, so well worth it. It looks very good too.
only thing iam not too keen on is the forks come out through the yoke about 1.5 inches, apart from that superb mod.
not sure what you mean by that but its turns in a treat and the wheelies are easier to control with less tug to get it up!! Iam hooked well and truly now.Jamoi wrote:Being able to do this mod, just proves the Storms adaptability, it really is a bike you can tailor to suit your needs.
Have you found you get opposite lock on the bars out of 2nd & 3rd gear corners?
Sent from my GT-19505 using Telekinesis